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Franchisor Office


Learning & Development Coordinator

Apply now Job no: 561667
Work type: Full Time
Location: Homebush West
Categories: Administration

  • Attractive remuneration on offer + discounts on products and services 
  • Based at Homebush West, free on-site parking or a 10 minute walk from Flemington station 
  • Experience working within a diverse, unique, and successful global organisation 

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence. 

About the role  

Join our Business Transition team based on-site at Homebush West and take charge of our Learning Management System (LMS). In this role, you will assign, communicate, and report in eLearning programs in areas like OHS, Compliance, HR, and CyberSafety. Additionally, you will play a crucial role in supporting the Business Transition teams efforts in learning, change management, and communications.

Responsibilities include; 

  • Review and test eLearning modules, overseeing the review and approval process with relevant stakeholders to ensure adherence to established procedures and standards.
  • Manage and facilitate the distribution of modules through the LMS by uploading content and assigning it to nominated users once it is created.
  • Manage user support by addressing queries related to data feed failures, escalations, password resets, module reassignments, report requests, and other general inquiries.
  • Identify, recommend, and implement opportunities for process enhancements.
  • Manage the annual eLearning reviews, LMS assignments, and new initiatives.
  • Generate module completion reports according to the reporting schedule and provide additional LMS reports as requested.
  • Develop and manage communications as needed, including announcements for new modules and monthly reports.
  • Deliver presentations on the LMS as needed.

About you  

You will possess experience in utilising and administering an Employee Engagement or Learning Management Platform, demonstrating a solid understanding of processes, operations, and company operating models. Your critical thinking skills enable you to effectively meet deadlines, while your expertise in stakeholder engagement across all levels allows you to manage expectations and adapt to evolving requirements with flexibility.

You will also have: 

  • Proficient with the use of Microsoft Outlook, Word, and Excel.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to thrive under pressure and effectively prioritise competing tasks.

This opportunity will provide: 

  • A competitive salary + opportunities for salary packaging & novated leasing 
  • Career progression and development 
  • Experience working with an Iconic Australian Retailer with global success in NZ, Asia and Europe 
  • A supportive team environment that celebrates diversity and promotes job flexibility and a healthy work and family life balance 
  • Opportunities to make discounted purchases on a great range of products and services  

Have we got your interest?  

Apply now to be considered to join our dedicated team.  

Please note that only people with the right to work in Australia should apply for this position.  

Recruitment Agencies – thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we’ll be in touch.

Advertised: AUS Eastern Standard Time

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