Filter results

Work type




Franchisor Office


Business Development Manager

Apply now Job no: 561856
Work type: Full Time
Location: Homebush West
Categories: Operations

  • Attractive remuneration on offer + discounts on products and services 
  • Based at Homebush West, free on-site parking or a 10 minute walk from Flemington station 
  • Experience working within a diverse, unique, and successful global organisation 

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence. 

About the role  

Reporting to the Head of Business and Vendor Management, your primary objective will be to identify, manage, and deliver initiatives that support the growth of a service related portfolio. You will ensure that franchisees receive high-quality, timely, and effective services from our service providers. This role requires frequent domestic travel monthly.

This role is an exciting opportunity for a Sales Associate eager to advance their career in the dynamic field of Business Development.

Responsibilities include; 

  • Monitor and manage vendor performance against agreed service levels for franchisees and develop and implement continuous improvement plans with vendors for services.
  • Represent Harvey Norman in all vendor management reviews and discussions and assist with the development of training materials by vendors for franchisee audiences.
  • Manage weekly, monthly, and quarterly reporting commitments for all stakeholders, and handle ad hoc reporting as needed.
  • Support franchisees by leading discussions and initiatives to drive sales growth, developing best practices for point of sale, and providing assistance with customer complaints.
  • Identify and implement changes necessary to foster a culture of compliance among both suppliers and franchisees.
  • Identify, review, and mitigate any compliance related risks or issues to the satisfaction of the management team.

About you  

You will have experience in a customer-facing sales role with a solid understanding of retail processes and practices. Your strong relationship building skills will complement your expertise in product sales and advising on best-selling practices. Additionally, you possess the ability to think critically and solve problems effectively.

You will also have: 

  • Proficient with the use of Microsoft Outlook, Excel, and Word.
  • Ability to effectively manage time while handling multiple concurrent tasks.
  • Exceptional interpersonal skills and adeptness at collaborating in team environments.
  • Ability to work to committed timeframes, and under time pressures.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills and influencing skills.
  • Ability to analyse and interpret large amounts of data for various levels of stakeholders.

This opportunity will provide: 

  • A competitive salary + opportunities for salary packaging & novated leasing 
  • Career progression and development 
  • Experience working with an Iconic Australian Retailer with global success in NZ, Asia and Europe 
  • A supportive team environment that celebrates diversity and promotes job flexibility and a healthy work and family life balance 
  • Opportunities to make discounted purchases on a great range of products and services  

Have we got your interest?  

Apply now to be considered to join our dedicated team.  

Please note that only people with the right to work in Australia should apply for this position.  

Recruitment Agencies – thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we’ll be in touch.  

Advertised: AUS Eastern Standard Time

Back to search results Apply now